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Privacy Policy

The Topps Online Privacy Policy

Last Updated: May 23, 2018



  • Our Privacy Practices
  • What Information We Collect
  • How We Collect Information
  • Why We Collect Information
  • Your Rights With Regard to Your Personal Information
  • Use of Cookies and Other Technologies
  • Customized Ad Campaigns
  • Sharing and Disclosure of Information
  • Your Choices Regarding Direct Marketing
  • Security
  • Links and Third Parties
  • International Data Transfers
  • Children’s Privacy
  • Storage/Retention
  • How to Contact Us

 

Our Privacy Practices


This website is operated by Topps ("Topps," “we,” “our,” or “us”), a subsidiary of The Topps Company Inc.  Topps respect the privacy rights of our users and recognizes the importance of protecting the information we collect about you. The purpose of this Privacy Policy is to help you understand what information we collect about you when you use any of our websites, apps, products or other online service where this Privacy Policy is posted (collectively, the “Services”), how we use that information and what choices you have. You should review this Privacy Policy every time you access the Services.  Your use of the Services constitutes your agreement with this Privacy Policy and our separate Terms & Conditions.  If you do not agree, please do not use the Services.


From time to time, we may update this Privacy Policy and will notify you of any changes by posting the revised policy here. We encourage you to periodically check our Privacy Policy to learn about our data processing practices.


What Information We Collect


Topps collects personal information and other information from and about you to provide the Services.  


Personal information is information that identifies an individual either directly or indirectly, such as a name, address, e-mail address, phone number, device identifier, assigned identifier, interests, preferences, and demographic information (e.g., age and gender). 


The information we collect depends on the Services involved, and may include:


  • Login information that identifies and validates you as a user.  For an adult, login information typically includes a password plus personal contact information, such as an e-mail address.  You may be able to access some of the Services using social sign-on information.  

     

  • Personal contact information that allows Topps to contact you directly, such as your first and last name, e-mail address, mailing address, telephone number, and mobile number.

     

  • Information collected automatically when you use the Services, such as your IP address, device information, information about the network you are using to access the Services, and content you see or click on.

     

  • Order information provided when you purchase a product or service, such as products ordered, payment information, and personal contact information for the sender and recipient.

     

  • Customer Service information when you contact our internal or external customer service agents.

     

  • Location informationthat allows you to be precisely located.

     

  • Social sign-on information such as login information, profile information, and friend lists from a social network that you choose to share when accessing the Services.

 

  • User-generated content that you post or upload, such as comments, videos, photos, or social media interactions.

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How We Collect Information


When you use the Services, Topps collects information that you provide voluntarily and certain information automatically. 

We collect information voluntarily provided by you, including personal contact information, login information, order information, interest and demographic information, survey information, and other information when you:


      • Create an account and/or register for the Services;

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      • Participate in one of our online games, activities or applications;

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      • Participate in contests, sweepstakes, or other promotions;

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      • Post user-generated content;

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      • Participate in a survey or questionnaire;

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      • Apply for a job online;

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      • Subscribe to updates, newsletters or other marketing communications;

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      • Place an order or engage in other transactions; or

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      • Contact us with a comment, question, or for further information.

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We also collect certain information automatically when you use the Services. Such information may include your Internet protocol (IP) address, device information, the type of computer operating system you are using, the type of browser you are using, the domain name of the Internet service provider, your activities while using the Services, sites or services you previously visited, and the content you accessed.


If you choose to access the Services or register using an external third-party application, such as a social network, Topps will receive information from such application.


Topps or its third-party technology partners may also collect location information, such as location information provided by a mobile device interacting with one of our apps or associated with your IP address or Wi-Fi network.  You can generally limit or prohibit the collection of location information using the built-in settings on your mobile device.  Check the device instructions for information on how to do so.  We do not permit the collection of precise location information (actual address) in mobile apps without your consent


Why We Collect Information


Topps collects information from and about you to serve your needs, manage our content and advertising, operate efficiently, and improve our Services and products.  We collect information and use it, either alone or combined with other information:


  • To provide you with the Services;

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  • To respond to inquiries and requests;

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  • To enable you to participate in online games, contests, sweepstakes, and other promotions;

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  • To enable you to communicate with other users of the Services and share information about our products and Services with others;

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  • To provide you with personalized content;

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  • To understand our visitors and improve our products and Services;

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  • To maintain the security, integrity, and quality of our products and Services;

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  • To protect our legal rights and the legal rights of others;

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  • To send you or other individuals you identify marketing communications on behalf of Topps and other companies within the Topps family, and on behalf of select non-affiliated companies;

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  • To offer interest-based advertising and measure the effectiveness of our advertising; and

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  • To complete and fulfill a transaction, redemption, confirm an order, track delivery and payment, and provide updates about the status of an order.

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If applicable laws require that we obtain your consent to collect information for a particular purpose, we will do so at the time we collect the information.


We may combine information we collect through your use of the Services with information that we collect from other sources (e.g., offline records or publicly available information).


Additionally, we may take personal information and de-identify it and share it in a de-identified or aggregated form with third parties, advertisers and/or business partners in order to analyze site usage, improve our service or service offerings, and improve our user experience, or for similar purposes.


Your Rights With Regard to Your Personal Information


You have the right to access, update and correct factual inaccuracies in personal information that we collect through the Services, subject to certain exceptions. Subject to applicable laws, you may also have the right to request to delete your personal information or object to our processing of such information. To exercise such rights, you may e-mail us at the address in the How to Contact Us section below. To protect your privacy and the security of your personal information, we will take reasonable steps to verify your identity before granting access. If you are a citizen of an EEA member state, you have the right to contact supervisory authorities within the EEA about any concerns you have related to Topps’ privacy practices. 


Use of Cookies and Other Technologies


Topps and its service providers, including advertising and analytics partners, use small text files called “cookies” and similar technology that are saved on your computer or mobile device to automatically collect information about use of the Services. Different types of cookies, such as session, persistent, or flash cookies, may be used for different functions. The information collected includes device information, information about the network you are using to access the Services, sites or services that you previously visited, and content you see or click on. Among the ways we and third parties use cookies and other technologies are to personalize your experience (e.g., to recognize you by username when you return), conduct age-screening, keep track of items in your shopping cart, save your password, keep track of the number of visitors to our Sites, deliver relevant advertisements, improve the content and offerings, and to help assess which features are of most interest to our visitors.


Although many browsers are initially set to accept cookies, you may be able to adjust your settings to reject cookies. Choices are browser and device specific, and if you clear cookies from the browser on any of your devices, your opt-out choices will need to be reset.  Consult the "Help" section of your browser or built-in mobile device settings for more information. Note, however, that flash cookies cannot be controlled by settings in the same way that other cookies can. In addition, please note that certain areas of the Services only can be accessed when cookies are enabled. Thus, disabling cookies may prevent you from accessing some of our content.


Other third party partners, like social media sites, may also use cookies and similar technology to collect information automatically about your use of the Services through social media plug-ins.  You may be able to provide social sign-on information to access the Services, in which case the social network may be able to link your activities in the Services to your social media registration information.  The social media networks’ privacy policy and terms apply to your use of their platforms. Your browser or device may allow you to block these technologies, but you should visit the third-party website and review their privacy policy and your registration profile or account to find out your options.


Customized Ad Campaigns


Topps may work with third party service providers who use cookies and other technologies to (i) collect information about you automatically (such as your e-mail address) when you provide such information through the Services and (ii) collect additional information about your use of the Services and other online services. These service providers may combine the information collected with information they obtain from other sources and use the combined information to provide you with more relevant direct mail advertising on our behalf.


We may also work with third party social media sites, such as Facebook, to serve Topps ads to you as part of a customized social media campaign.


Sharing and Disclosure of Information


  • Topps Family of Companies : We may share information we collect within the Topps family of companies, which may use the information to assist us in providing the Services. 

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  • Service Providers: We may share information we collect with third parties that process information on our behalf. We may use such service providers to:

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    • host the Services and provide database and server maintenance and security,

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    • help us conduct contests, sweepstakes or other promotions,

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    • send e-mails on our behalf,

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    • help us analyze our offerings, and

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    • process and fulfill online transactions. 

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  • Business Partners: With your consent, we may share information with non-affiliated third parties to enable them to provide you with information about their products or services that may be of interest.

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  • Legal Compliance & Protecting Security and Safety: Topps may access, preserve and disclose your information if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary to: (i) comply with legal process or respond to a legal request or subpoena; (ii) enforce the Topps Terms & Conditions; (iii) respond to claims that your conduct has violated the rights of third parties; (iv) respond to your requests for customer service; (v) protect the rights, property or personal safety of Topps, its users and the public; (vi) or as otherwise required to comply with, or permitted by, applicable laws and regulations. 

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  • Business Transactions: We may transfer information collected if we or one of our affiliates are acquired by, sold to, or merged with another entity.

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Your Choices Regarding Direct Marketing


With your consent, Topps may use personal information collected pursuant to this policy to market our own sports entertainment, collectible, and candy products and services and on behalf of other companies within the Topps family, and to market products and services offered by select non-affiliated sports, collectible, games, and candy companies.


Receiving marketing communications from Topps is voluntary. If at any time you wish to change your marketing preferences or opt out entirely from receiving further marketing information from us, you can log into your account if you have registered through the Services, follow the unsubscribe instructions in an e-mail communication, or contact us at the address in the How to Contact Us section below.


Security


Topps strives to use commercially reasonable physical and electronic security measures to protect against the loss, misuse, and alteration of your personal information. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable.


Links and Third Parties

 

We may provide links to other sites owned by third parties. When you place an order or register on the Services where transactions are handled by a third party vendor, those transactions are conducted through the vendor’s website and are subject to the vendor’s privacy policy and terms of use. We are not responsible for those other sites, their privacy policies, or how they treat the information of their users. We advise you to review their privacy policies for information on how those sites collect, use, and protect your information.


You may be required to register with and log onto a third party mobile app store before you can download or purchase a Topps app or make in-app purchases using a Topps app. When downloading a Topps app or using a Topps app with online features through your mobile platform, the app provider will typically collect certain device and app-related information. Topps does not control the requirements or processes of the app stores; you should review the privacy policy and terms of use of the mobile app stores before downloading or using any app and check your device settings for control options.  On occasion, we may offer content, promotions or other activities that are sponsored or co-sponsored by or presented with identified third parties. By using this content or participating in such promotions or activities, the personal information that you voluntarily submit may be provided to both Topps and the third parties. Topps has no control over such third parties’ use of this information.


International Data Transfers


As the Topps family of companies operates globally, we may need to transfer to and process personal information about you on our servers in the United States and/or other countries other than your home country, and we may use cloud services whose servers may be anywhere in the world. Please note that the data protection laws of some countries, such as the United States, may not offer a level of privacy protection equivalent to that within the European Economic Area (EEA) or your home country. If your use of the Services results in the transfer of personal information from the EEA to non-EEA countries that have not been deemed to offer an adequate level of privacy protection, we rely on standard contractual clauses approved by the European Commission in our contracts with parties that receive information in such countries, and we may rely on third party service providers in the United States that are certified to receive such information under the Privacy Shield program. By using the Services, you expressly consent to such transfers.


Children’s Privacy


At Topps, children’s privacy is important to us. We are committed to providing fun, entertaining, and secure Services for all ages, particularly our younger users. Therefore, we have implemented the special measures described below to help children protect their privacy while online.


To enable their participation in some of our interactive features (e.g., contests, newsletters, online games, electronic postcards to family or friends), children will need to provide us with certain personal information. Personal contact information is typically limited to a first name and e-mail address. We also may also ask users to provide information such as city or state of residence, date of birth and gender.  We collect some information, like an IP address, mobile device UDID, and operating system, automatically and use technology like cookies to provide functionality and support for our operations, and we obtain consent where required.


To participate in certain features, we may ask a visitor to register. When users who attempt to register indicate that they are children, depending on their age or location, we either collect no personal information from them or inform them that a parent or guardian’s consent is necessary to participate in the activity. To obtain consent, we will collect the e-mail address of the visitor’s parent or guardian.  We use the parent or guardian’s e-mail address to obtain consent or notify parents or guardians of their child’s online activities and to enable them to unsubscribe the child from a newsletter or other similar activity. For visitors that we know are children, we will not condition participation in an online activity on the disclosure of more personal information than reasonably necessary to participate in the activity.


Unless we indicate otherwise or obtain consent, personal information collected from children is generally used by Topps or Topps’ service providers for internal purposes, such as enabling visitors to enter our online contests or sweepstakes, to subscribe to an online newsletter, to play an online game, to provide customer service, and/or for the purposes for which the information was provided. We do not share children’s personal information with outside third parties for their own marketing purposes.


We may share children’s personal information with third parties to the extent reasonably necessary to: protect the security or integrity of our Services; take precautions against liability; respond to judicial process or law enforcement agency request or investigation; or to the extent permitted by law or consistent with this policy or legal requirements.


If you would like to review any personal information that we have collected online from your child, have this information deleted, and/or request that there be no further collection or use of your child’s information or if you have questions about these information practices, you may contact us using the contact information provided below.


Storage/Retention


Personal information we collect will not be stored for longer than is necessary for the purposes described in this Privacy Policy, or to otherwise meet legal requirements.


How to Contact Us


If you have questions, concerns, or suggestions regarding this Privacy Policy, please contact us at info@toppsdirect.com or at the following address:


Topps Europe Limited

Attn:  Privacy Policy

18 Vincent Avenue

Milton Keynes

England

MK8 0AW